Contact us
Connect with our team to discuss your packaging needs, and explore our extensive product offerings tailored to your requirements.
Address
No. 498, Longhua Industrial Road, Longyuan Community, Longhua Street, Longhua District, Shenzhen, Guangdong Province, China
vera@packstack.cn
Phone
+86 135 3776 0606
Frequently Asked Questions
What’s the minimum order quantity (MOQ)?
Standard MOQ is 500 units.
What’s the total lead time?
Standard: 7-10 days (2-day quoting + 3-day sampling + 7-10-day production) /Expedited: 5-7 days (with rush fees based on factory situation)
Do you stock ready-made products?
We primarily focus on custom solutions, but carry select standard items like stretch film and sealing tape. Contact us for real-time inventory checks.
Is sample approval required?
Absolutely. We never mass-produce without your signed sample approval to ensure 100% alignment.
Are there sampling fees?
Yes, sampling fees range from $80-$150 (higher for printed boxes). Fees are fully refunded when orders exceed 30,000 units.
What if I find defects in bulk orders?
We provide 72-hour claim windows after delivery. Our team will replace or refund verified defective units.
